How does it Work?

Imagine this:

  • You wake up one morning with symptoms that are sure to ruin your day.

  • You have trouble getting an appointment with your existing doctor

  • and don’t want to miss work sitting in an urgent care or ER waiting room.

U.S. board-certified, state-licensed doctors can diagnose, recommend treatment, and prescribe medication, when appropriate, for many of your medical issues, including:

  • Cold and flu symptoms
  • Bronchitis
  • Allergies
  • Poison ivy
  • Pink eye
  • Urinary tract infection
  • Respiratory infection
  • Acid reflux
  • Ear infection
  • . . . and more!

What to Do?


Simply log in to your account or call to request a phone or online video consult with a Teladoc doctor.

The average doctor call back time is 16 minutes.


A U.S. board-certified doctor or pediatrician licensed in your state reviews your Electronic Health Record (EHR), then contacts you, listens to your concerns and asks questions.

It’s just like an in-person consult, but there is no time limit!


The doctor recommends treatment(s) for your medical issue. If a prescription is necessary, it’s sent to your pharmacy of choice.

90% of members report that the Teladoc doctor resolved their issue.

Smile! At the end of every call, the doctor will ask if s/he’s answered all of your questions, and they will follow up to make sure you’re delighted with the service!

Always in Touch

With your permission, a record of your encounter can be sent to your current doctor!

Unlimited Consultations

30-Day Money Back Guarantee

Absolutely No Consultation Fees

Includes Immediate Family

Who are the Doctors?

Teladoc doctors are U.S. board-certified in internal medicine, pediatrics, and family medicine. Teladoc doctors are credentialed every 3 years, with National Committee for Quality Assurance certified provider credentialing standards.
They’re doctors just like your primary care physician (PCP) or pediatrician. They incorporate telehealth into their medical practice because they see it as a way to give more affordable, more convenient access to quality care.

What doctor wouldn’t love that?

Teladoc Doctors are:

U.S. Board-Certified

U.S. board-certified in internal medicine, family practice, or pediatrics.


Licensed in their respective states. When you call Teladoc, you will always speak with a doctor licensed to practice medicine in your state.


With an average of 15 years of practice experience.


Verified through the National Physician Data Base (NPDB) and the American Medical Association (AMA) for medical licensure, training and education, work history and malpractice history.



Teladoc doctors are credentialed every 3 years, with NCQA provider credentialing standards. Teladoc is the first and only telehealth company in the US to have a provider credentialing process that is certified by NCQA.

U.S. Residents

Living and working in the United States.

Telehealth Specialists

With specialized training in talking with patients and diagnosing over the phone and with online video, while adhering to a set of 130 proprietary, evidence-based, clinical practice guidelines for the telephonic and audio-video treatment of common, uncomplicated medical conditions (the only guidelines in the industry specific to telehealth).

The doctor called me within 20 minutes, confirmed my diagnosis, called in the prescription, emailed me a confirmation

Convenient, fast, easy, personal, and saved me $50 office co-pay!

Submitted by Natalie